LEGAL TERMS AND
Goods may be returned to Empire Scooters for a
full refund at any time as long as they are
returned in a good resaleable condition.
Your order ( with
the exception of goods being made specially to
order ) can be cancelled or changed without any
charges at any time prior dispatch. An email
will be sent to you informing you of its
These Terms and Conditions govern the supply of
goods sold by Empire Scooters, "we" and "us"
being Empire Scooters) ("you" and "your" being
the customer named on the order form).
These Terms and
Conditions constitute the entire and only
agreement between us in relation thereto. Our
acceptance of your order by delivery of the
goods constitutes a legally binding contract
between us on these terms and conditions.
Price & Payment
The price payable for the goods plus any charges
for carriage and insurance will be as set out on
our website at the time you place your order.
We must receive
payment for the whole price of the goods you
order, and any applicable charges for carriage
and insurance, before your order can be
dispatched unless we have agreed otherwise in
Unless you tell us you wish to collect the
goods, we will deliver them in accordance with
our web site shop postal prices as laid out on
the order form.
The goods will
remain the property of Empire Scooters until
paid for in full.
to dispatch the goods will be charged for and
the ownership of the goods will pass onto you.
In the unlikely
event that you have not received your goods
within 40 days (overseas) after the date of
placing your order, please contact Empire
Scooters and we will commence a search for your
While we endeavor to hold sufficient stock to
meet all orders, if we have insufficient stock
to complete the delivery of all the goods
ordered, and the goods may not be available
within a reasonable amount of time ( 30 days ),
and where a substitute product is not
acceptable, we may, at our discretion, dispatch
the order incomplete.
Cancellation & Returns
You may cancel your order at any time for a full
refund without any charges providing the goods
have not been dispatched. If the goods have been
dispatched and you decide to cancel there may be
a postal and recovery charge incurred according
to the circumstances. By law you have a 7
working day cooling off period, and may return
the goods within 30 days of the date of
collection or delivery. Such notice may be given
by mailing, faxing or emailing to the address
set out on the web shop form. If you are
returning because of any problem with the goods,
please notify us of the problem prior to
returning and obtain a returns number.
On cancellation, you must return the goods to us
at your cost unless the goods are being returned
because they are faulty, incorrect goods or
because of unsuitable substitution by us, in
which case we will meet the cost of return but
we ask that you allow us to nominate the
When the goods
have being specially made or altered to order,
the full payable amount may not be refunded. A
deposit of 30 to 50% may be required and Empire
Scooters reserve the right not to commence work
for 7 working days to allow you a cooling off
period during this time you are entitled to a
full refund of your deposit. This deposit may
not be redeemable after your 7 working day cool
off period, if work has commenced on the item.
If you have notified us of a problem with the
goods, we will either make good any shortage or
non-delivery; replace or repair any goods that
are damaged or defective upon delivery; or
refund to you the amount paid by you for the
goods in question. We will not be liable to you
for any loss of profits, administrative
inconvenience, disappointment, indirect or
consequential loss or damage arising out of any
problem in relation to the goods and we shall
have no liability to pay any money to you by way
of compensation other than any refund we make
under these conditions. This does not affect
your statutory rights as a consumer, nor is it
intended to exclude our liability to you for
fraudulent misrepresentation or for death or
personal injury resulting from our negligence.
We may suspend further supply or delivery, stop
any goods in transit or terminate our contract
by notice in writing to you if you are in breach
of an obligation hereunder or you become unable
to pay your debts when they fall due or
proceedings are commenced by or against you
alleging bankruptcy or insolvency or fraudulent
transactions. Upon termination, your
indebtedness to us becomes immediately due and
payable and we shall be under no further
obligation to supply goods to you.
We shall have no liability to you for any
failure or delay in supply or delivery or for
any damage or defect to goods supplied or
delivered hereunder that is caused by any event
or circumstance beyond our reasonable control
(including, without limitation, strikes,
lockouts and other industrial disputes).
If any part of these conditions is invalid,
illegal or unenforceable (including any
provision in which we exclude our liability to
you) the validity, legality or enforceability of
any other part of these conditions will not be
shall be governed by and interpreted in
accordance with Viet Nam law.
Age Requirements for Specific Goods
Where the law requires a minimum age limit for
the purchase of specific goods, you confirm that
you are over the required age limit and that
delivery will be accepted by a person over the
required age limit.